Documentation
Written for your first day. Every guide assumes nothing and names things in plain English.
Start here
The path from empty workspace to first order, in order.
- 1Create your workspace
An email and a password - the whole loop starts here.
- 2Connect your first supplier
Settings - Suppliers: FTP, API, or a file URL, and what a good column mapping looks like.
- 3Connect your store
Settings - Sales Channels: WooCommerce keys or the one-click eBay sign-in.
- 4Set a pricing rule and publish
Settings - Rules: margin, shipping, MAP - then publish your staged items from Inventory.
Written guides
In-depth guides are being written during early access. Until each lands here, the app explains every step where you take it - and a human answers at support@syncetix.com within one business day.
Suppliers - column mapping, shipping costs, duplicate parts
Orders & tracking - supplier order numbers, inbox tracking, the Amazon extension
Finance - earnings and fees, month locks, reports
Team - roles and access areas